Shipping Policy for Corteiz

Shipping Information

At Corteiz, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for complete details regarding order processing, shipping times, and delivery information.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. During high-demand periods, product launches, or seasonal sales, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Domestic Shipping

We offer reliable domestic shipping services to ensure your products arrive safely and on time.

• Standard Shipping: 7–14 business days
• Express Shipping: 5–10 business days (if available)

Shipping charges are calculated at checkout based on your location and selected shipping method.

International Shipping

We proudly ship worldwide to many countries across Europe, North America, Asia, and other regions.

International delivery times may vary depending on the destination country and customs processing.

• Estimated Delivery Time: 7–15 business days
• International shipping fees are calculated at checkout.

Please note that customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

After your order has been dispatched, a tracking number will be sent to your email address. You can use this tracking information to monitor your shipment in real time.

If you do not receive tracking information within a few days after placing your order, please contact our support team.

Delayed or Lost Packages

While we work with trusted shipping carriers, delivery delays may occasionally occur due to weather conditions, customs clearance, or courier issues.

If your package appears lost or delayed for an extended period, please contact us, and we will assist you as quickly as possible.

Incorrect Shipping Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.

If you notice an error in your shipping details, contact us immediately after placing your order.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will review the issue and provide a suitable solution.

Contact Us

If you have any questions regarding shipping, delivery times, or order tracking, please contact our customer support team through our official website.